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Post Update FAQ

Orders & Shipping

  • How can I trust that this time my order will ship?
  • How are you going to fulfill the preorders? I ordered at the start, years ago will I get my order first?
  • When will I receive my order?
  • If I ordered 2, will I get one form to fill out or 2 forms?
  • I referred some friends and they bought, when will I receive my ($20, or other) refund?
  • I think I deleted the Wristcam email with the form to confirm my address and to select the wristband color. How can I get the form again?
See all 7 articles

Features & Specs

  • Which color and sizes are available now?
  • Which Apple Series Watches are now compatible? Can I change the size of the band?

About

  • Why did you change the company name?
  • What is the name of the product now?
  • What is included in the Wristcam package?
  • How do I contact support if I have more questions?

General

About CMRA

  • What is CMRA?
  • Is CMRA a smartwatch?
  • Can CMRA record messages?
  • Who created CMRA? Is this Apple?
  • What do I need for CMRA to work?
  • Why should I use CMRA?
See all 11 articles

Safety and regulation

  • Is there a warranty?
  • Where can I use CMRA?
  • Is CMRA safe?

Features and specs

Product features

  • Is CMRA compatible with the new Series 4 Apple Watch?
  • What features are available?
  • What is the difference between the self-facing and outward-facing cameras?
  • Does CMRA record sound?
  • What colors do you offer?
  • What materials is CMRA made from?
See all 15 articles

Tech specs

  • What makes CMRA unique?
  • What is the camera resolution?
  • What is the video quality of CMRA?
  • Can I turn the LED light off?
  • How do I check the battery level?
  • How much storage does CMRA have?
See all 14 articles

How it works

Connecting to Apple Watch

  • I can't update my Apple Watch to watchOS 7.1, how do I resolve this?
  • How does CMRA connect to Apple Watch?
  • Does CMRA work if my Apple Watch is off?
  • Does CMRA have an app? Which phones does CMRA work with?
  • When will the app be available?
  • What apps are CMRA compatible with?
See all 8 articles

Setup and maintenance

  • How do I set CMRA up?
  • How do I share an image or video to social media?
  • Is there a recommended care and cleaning routine for CMRA?

Payment, shipping and returns

Shipping

  • Where does CMRA ship?
  • How much does shipping cost?
  • How can I check the status of my pre-order?
  • I live in Canada. Do I need to pay any additional taxes or fees?

Returns, exchanges and refunds

  • Can I cancel my pre-order and get a refund?
  • What happens if I'm not satisfied with the CMRA that I receive from my Pre-Order?

Friend referrals

  • Does CMRA offer a credit for friend referrals?

Contact and support

Contacts

  • If I have other questions, who should I contact?
  • Who can I contact if I'm interested in a distribution partnership?
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